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Novartis Patient Support

Novartis Patient Support™

A dedicated team for you and your patients

Novartis Patient Support is a comprehensive program that helps your patients start and stay on treatment.

We can help you and your patients with:

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Insurance Support

Your dedicated Novartis Patient Support team will help you navigate the insurance process, including benefits verification and support with the prior authorization and appeals processes.

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Financial Support

Inform your eligible patients about Co-Pay Plus.a Privately insured patients could be eligible for Co-Pay Plus and pay as little as $25 for their LUTATHERA treatment.

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Patient Education

When you prescribe LUTATHERA, Novartis Patient Support can help your patients navigate some of the most common questions about treatment.

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Coding and Billing Support

Our team can provide information on local health plan coding, billing, and claim submission policies and procedures to help support reimbursement.

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Enroll Your Patients in Novartis Patient Support

Complete our Start Form and submit via fax to Novartis Patient Support at 1-844-638-7329. 
 

For any questions you may have, call Novartis Patient Support at 1-844-638-7222, Monday-Friday, 8:00 AM-8:00 PM ET, excluding holidays.

aThe Novartis Patient Support Co-Pay Plus program is available to patients with commercial or private insurance (that is, insurance provided by an employer or purchased individually) who meet specific eligibility criteria. Patients who are enrolled in any type of government insurance or reimbursement programs are not eligible. As a condition precedent of the co-payment support provided under this program, eg, co-pay refunds, participating patients and pharmacies are obligated to inform insurance companies and third-party payers of any benefits they receive and the value of this program, as required by contract or otherwise. This program is void where prohibited by law or restricted. Novartis Patient Support is not an insurance program and is not a substitute for medical insurance. Eligibility restrictions may apply.